Building Your Coaching Business – Information Marketing – What to Do When You Get the Appointment

Here are some power questions that will grab your prospective client when you have your meeting.

Stop selling, and start helping. You will see your sales close ratio go up 5-10 times from where you are if you’ve been “selling” during those meetings.

Although this article is meant to show you how to follow up the Information Marketing letters we mentioned in the previous article, this approach still works for almost any sales appointment.

Just keep in mind that “you are not there to sell,” you are there “to help.” There is a clear distinction, at least as far as how the prospect perceives it.

Does that mean that you aren’t going to close, no, you will. However, you MUST be there to help him no matter where that may go. You are there to help the prospect find the answers he needs to solve the problems you are going to help him discover. You will work on HIS problems together heading for the answers. When he finds those answers, he will recognize that you were the one that guided him there. And, in most cases, there is still more work to do. He’ll want you around to help him find more and more answers, and help him implement the actions.

Since you are not here to SELL, you will not be in the TELL mode. You will be coaching him to find his most important answers to his most important problems.

Here are some questions that just might help:

Start your meeting off by asking them to explain what was the most beneficial thing they got from the article (assuming this is the follow up to that information marketing campaign). If this isn’t a follow-up to an information article campaign then just go directly into the questions that follow.

  • What are your biggest goals for your business this year?
  • What are they worth to you, if you could achieve them?
  • If you could achieve them sooner than expected, what would that do for you?
  • What has been the biggest obstacles to you pulling that off?
  • What might have delayed achieving those on time?
  • If you could solve those problems in the next week or two, what would that do for you?
  • What has it cost you for not achieving those?
  • What is it costing you every week that you don’t achieve those goals?

You want the prospect to define the value of achieving those goals in dollars and cents. What it has cost them in not achieving them. That sets a value for moving forward and a cost for not acting.

You’ll see that most will decide to move forward either at this meeting, or a meeting that follows up quickly.

If the prospect ultimately says he isn’t ready to move forward, what do you do?

Ask him when he absolutely has to have this problem resolved?

Make sure that you know what the weekly cost to him is for every week that this is delayed, because the chances are that the delay is more costly than your fee. This might be worth a discussion before leaving.

When he gives you a date, ask him if he’d like to continue receiving your articles on how to resolve his problems. He’ll be on your list, and it wouldn’t hurt to have some hints and tips about it.

When the date comes up, give him a call. There is a really big chance that he hasn’t done anything to fix the problem. In that case, show a concern that he said it was costing him $______ a week, and you have some other suggestions that might help out. Schedule another appointment to talk it over.

Remember, your fees ARE going to be less than the costs he is facing in not getting it fixed.

You are selling your value, not coaching or consulting. Be able to give a testimonial that shows how much other clients gained from your coaching.

Small Business Information You Should Know

What are small businesses?

Small businesses are businesses with less staff. The staff limit is different for different areas. These businesses are generally owned by individuals or are started in partnerships. Other criterion to decide small businesses are the turnover and profit. The less is the turnover or the profit, the smaller is the business. The smallest businesses are called as ‘micro businesses’ and those managed by families are called as ‘mom’s and pop’s business’. These smaller businesses generally have employees in number from 0 to 10. Many a times, the owners are the workers in these businesses.

Advantages in small business:

The basic advantage of starting a small business is that you need less capital and money to start the business. Also, one can start a small business on part time basis. The basics of a successful business are the regular modifications that one does to it. In small businesses these modifications can be easily done as one does not need to follow any trend or face any compulsions in small business unlike in big businesses. Also, a small business can give much more to its customers than a big one as they have the power to provide each and every customer the required personal attention and take into account all the suggestions and even implement some of them. Small businesses provide daily bread to many a people and thus are very important.

Marketing small businesses:

The most common methods of marketing small businesses are customer referrals, mouth publicity, radios, newspapers, internet, directories, boards, etc. Television ads can be a bit expensive for advertising small businesses. Internet marketing is considered the most cost effective and result oriented method of marketing small businesses. The ads can be placed on websites or even search engine web pages. The costs are decided on the size of the ad and thus can be easily moderated.

Small business ideas:

– Franchisee business: this is one of the extremely profitable ideas of a small business. The only things that you need to start this business are a place and some capital. The best part of this business is that the things that you sell are already quite famous in the market and thus you need to do very little expenses on the marketing.

– Event planner: if you know the knack of organizing things perfectly, then you can become an event planner. You need to plan out meetings, parties, weddings and other such get-together for your customers in the given budget. The best part of this job is that it is extremely interesting and your work does the marketing for you.

– Computer repair: if you have done any hardware or software course or have learned any computer language then you can start the work of computer repairing. You just need to sort out simple problems in computers. The best part of this job is that you get to learn a lot more than you have about computers. But, you should do only the work that you can manage and avoid doing any guess work.

Protect Your Business Information

Protect your information and your business

It is not uncommon to encounter media accounts of a data breach or loss. The consequences are usually severe, including monetary loss and loss of confidence in the organization. In fact, a study completed by Symantec in 2006 determined that 60% of organizations that lose their data shut down within six months of the loss. You don’t want to find yourself in this number, but where can you begin to make a difference?

What information do you have?

In order to effectively and efficiently manage information, it is necessary to first confirm what information assets the organization has and also to identify people in the organization that “own” the information. The owner of the information is responsible to determine who can access information and how it will be used.

What types of data do you have?

After information assets are identified, they should be classified according to their sensitivity relative to unauthorized disclosure. For example, there may be legal or regulatory requirements that specify that certain information must be protected. There may be industry guidelines that address information protection, for example the Payment Card Industry Data Security Standard that outlines requirements to protect credit card data. When classifying information, it helps to consider information in broad categories, for example, corporate intellectual property, human resource information, financial information, information to access systems and records (user-ids and passwords) and information that could typically be found in the public domain.

It is important not to develop too many classifications of information because such a scenario will likely become unmanageable. Quite often, three classifications are often sufficient. For example, information that should only be shared amongst management may be classified as restricted. Information that is less sensitive, but should not leave the organization may be classified as confidential. Information that typically exists in the public domain may be classified as non-sensitive.

Getting started?

  1. Make a list of the information: who is responsible for it? Who should have access to it?
  2. Determine the different categories of information: remember, probably no more than 3 categories should be enough.

Business Information – SWOT it For Benefits

In most situations, business decisions are prompted by information that has come into your possession. Sometimes this information comes from the information system within your business but often it is from external sources.

An interesting thing to do is to quickly apply a swot analysis to new information. If you are not familiar with the term “swot”, this stands for strengths, weaknesses, opportunities and threats. The idea of a swot analysis is that you objectively try to determine the strengths and weaknesses of your business and also the opportunities and threats. The strengths and weaknesses are aspects of your business that are particular to your business. These are internal issues. The opportunities and threats are matters that are external forces that impact on the enterprise. It is a good idea to conduct a swot analysis from time to time.

On the assumption that you have conducted a swot analysis and therefore have objectively determined your strengths, weaknesses, opportunities and threats, you can apply the results of this analysis to new information that comes to you. Let us focus on information from external sources.

For example, you visit a trade show for your industry. At that trade show you observe a new technological advancement in a particular aspect of your industry. You then apply the results of your swot analysis to this new information.

As an example, you may have identified that one of your strengths is low overheads. Due to this, your enterprise is flexible and can change quickly. Accordingly, you might conclude that you could quickly adopt the new technology and steal a march on your competitors. So, off you go to your bank or other sources of capital to get the funds to adopt the new technology – and you know that this won’t be a problem because of your low overheads.

Alternatively, you might have identified the heavy capital investment in your company as a weakness. This means that it is difficult to alter the production process without very significant cost and disruption to customer requirements. When you see the new technology and realise that your competitors might be able to adopt it faster than you, perhaps this will prompt you to the decision – albeit difficult – of reinvesting in a new production process involving the new technology.

Let’s say you have identified rapid changes in technology as an opportunity for you. This maybe because of a particular set of skills that your people have. Because of their training, experience or knowledge they are able to rapidly understand the new information and apply it in a profitable way. So, you are alert to any changes in technology. You seize on this new development and give it to your people.

And, of course, if you see advances in technology as a threat, hopefully you will take action to minimise this threat.

Applying your swot analysis to every new piece of information would be too tedious. But it is a very useful practice to apply it to important information that you come across. The more regularly that you do this, the more alert you will be to developments in your industry and the more quickly you will be able to turn new information into profits or other benefits.